Follow

How to Reset a Hunt Group Voicemail Passcode in Horizon

Log in to the Horizon platform at https://www.unlimitedhorizon.co.uk/webapp/signin

Note that you must be logged in as the Administrator NOT a User.

You will see a screen similar to the one below.

Screen_Shot_2018-03-01_at_14.43.13.png

Hover over Call Groups and Select Hunt Groups to find the one you want to reset.

* Please note in some scenarios your main voicemail box may be under Auto Attendant, in which case please call us for further advice.

Screen_Shot_2018-03-01_at_14.46.42.png

You should then see the list of your Hunt Groups (may just be one or several). Select the one you want and click on 'Edit'.

You will then see a different screen with a number of headings.

Click on the 'Voicemail' tab.

Screen_Shot_2018-03-01_at_14.47.32.png

Then click 'Change Voicemail Passcode' at the bottom of the screen and follow the instructions.

Screen_Shot_2018-03-01_at_14.50.58.png

Don't forget to press Save

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk