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How to Reset a User's Portal Password in Horizon

Log in to the Horizon platform at https://www.unlimitedhorizon.co.uk/webapp/signin

Note that you must be logged in as the Administrator NOT a User.

You will see a screen similar to the one below.

 

Hover over 'Users' and click 'List Users'.

Screen_Shot_2018-02-28_at_11.47.03.png

 

Click 'Edit' against the User whose Password you wish to reset.

Screen_Shot_2018-02-28_at_11.51.55.png

 

Click 'Reset Password' at the bottom of the screen.  This will generate an email to the selected User giving them a new Password to use.

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